The product has never been used, but the packaging was damaged during transport. Unopened product, repacked in our warehouses, in perfect condition, warranty included. Easy to use: Our egg incubator is easy to use and installation is quick and simple. Regardless of experience, you can hatch eggs without problems. Best hatching rate: Precise temperature control and 360° air circulation ensure even heat distribution and thus the highest possible hatching rate. Automatic egg turning: The automatic turner gently turns the eggs like a hen to promote proper development of fertilized eggs. Remember to remove the turning tray the last three days to stop egg turning. (Note: Automatic egg turning every two hours. The red tray should be removed three days before hatching to avoid damaging the chicks by rolling them.) Pro Dual-Channel humidity control: Two independent humidity trays are connected to external 500 ml containers and maintain optimal humidity for 5-7 days per filling. Only 1-2 water bottle changes are needed during hatching; without daily water checks, you can enjoy convenient incubation. Built-in indicator light and humidity display: You don't need an extra indicator light to monitor egg development. In addition, the control panel shows temperature and humidity for precise control of the egg environment, which increases the hatching rate. 360° panoramic view: The incubator's 360° transparent lid provides a clear view of the hatching process, allowing you to experience the miracle of life up close. Warning: The vents are closed during incubation. They open when humidity is above 80% and close when it is below.