I. Performance and Selling Points Summary This door hook is made of alloy and carbon steel, making it durable and rust-resistant. It can hold up to 20 kg. It has a size of 39.9 cm L x 18 cm H x 4.6 cm D with 18 cm long hanging arms. It features being quiet, preventing scratches, easy to install without drilling, and having 12 hooks to save space. II. Features and Selling Points 【Sturdy Material】 😎 Made of alloy and carbon steel, which is strong and durable, with rust resistance, capable of holding up to 20 kg for various uses such as hanging coats, towels, hats. 【Convenient Size】 😃 Measuring 39.9 cm L x 18 cm H x 4.6 cm D with 18 cm long hanging arms, it is suitable for doors from 3.8 cm to 4.4 cm thick, allowing for easy hanging without standing on tiptoes. 【Scratch-Free and Quiet】 😏 The soft sponge on the back avoids noise and door scratches, and the smooth edges prevent scratches on hands and clothes. 【Easy Assembly】 🤩 It can be easily assembled in minutes without drilling, just using the included screws and screwdriver. 【Space-Saving】 😜 With 12 large hooks, it can fully utilize the space behind the door to keep the room organized. III. Delivery Content The delivery includes the door rack, 18 cm long hanging arms, screws, and a screwdriver. IV. Customer Service Good customer service should offer assistance for any problems during use, such as providing spare parts if there are any defective ones, and responding to customers' questions about installation and use quickly.